By visiting the Paramount Games Rental web site or any third party website powered by paramountgamesrental.co.uk, and subscribing to our online Games rental service, you agree to be bound by the following terms of use. If you do not agree with these terms of use, you should not use the Paramount games Rental web site. Please read them carefully and note that by joining our service you are confirming that you meet the requirements below:


Joining Paramount Games Rental

  • Customers must be at least 18 years of age, live in the United Kingdom and have a valid credit card/debit card in order to join Paramount Games Rental. When completing the registration details, you agree to provide true, accurate, current and correct personal information about yourself (including your name, date of birth, phone numbers, email address, postal address, credit/debit card details).    You also agree to update us with any changes in your personal information.

If Paramount Games Rental has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Paramount games Rental has the right to suspend or terminate your account and refuse any and all current or future use of the Paramount Games Rental service.


Delivery and Return of Games

Paramount Games Rental uses the Royal Mail to deliver games to and receive games from you.  Please allow for Royal Mail delivery times. Paramount Games Rental is not responsible for delayed or misdirected mail. Return postage of rented games is paid by Paramount Games Rental. We advise obtaining a 'Proof of Postage' receipt from the Royal Mail when returning your games to confirm they have been accepted in the postal system to be returned to Paramount Games Rental. These can be obtained free of charge from any Royal Mail or Post Office counter at the time of posting. Any games which are reported as missing on your account will require an investigation with the Royal Mail to verify their loss. Games reported as missing on your account will require you to provide a 'Proof of Postage' receipt to validate your claim. Paramount Games Rental reserves the right to debit your credit/debit card the Recommended Retail Price for any missing games to your account which are not accompanied with a valid 'Proof of Postage' receipt.

Any games reported by you as not being received will require you to complete a Royal Mail claim form for the missing games. Failure to sign and return the claim form to Paramount Games Rental is deemed that you do not support the claim and Paramount Games Rental reserve the right to debit your account £39.99 for the missing games. This instance also applies for accessories where the R.R.P. will also be applied with Paramount Games Rental reserving the right to debit your credit/debit card the relevant amount. Claim forms must be returned to Paramount Games Rental via recorded delivery within 7 working days of receipt to avoid charges of £39.99 being applied to your account.

You agree to compensate Paramount Games Rental for any game lost or returned in an unacceptable condition where the disc is damaged, scratched and/or un-useable for further rentals.


Free Trial Periods

The free trial is available to new subscribers only. The free trial may not be made available from time to time. Paramount Games Rental may change the duration of the free trial period at its sole discretion. Previous subscribers do not qualify for a free trial period. The free trial is available to one member of a household only and may not be used in conjunction with any other offer. Subsequent free trials at the same address will be permitted only at the discretion of Paramount Games Rental. When registering for your free trial you agree that your debit/credit card details will be taken over the phone, verified and pre-authorised up to three times the subscription value verifying the account and indentity to protect us against theft and fraud. 

You must notify us that you want to cancel your account and are returning your rental game via email [email protected] before the end of your free trial to avoid charges.


Renting Games/Accessories

Rental requests are fulfilled Monday to Friday. We will send you a confirmation email when you return a game and when we send you another game. You can view currently rented items by accessing your account and visiting the 'Currently Rented Items' page. All games/accessories remain the property of Paramount Games Rental at all times. Games/accessories must not be sold on or made available to hire by the subscriber. You may not copy or alter any rented game in any way. Please handle the games/accessories with care so as not to damage them. The subscriber undertakes to treat the games/accessories and their associated packaging with the utmost care at all times. Paramount Games Rental reserves the right to debit the subscribers' credit/debit card the current Recommended Retail Price of any game or accessory which is returned in a non re-usable condition (reasonable wear and tear excepted). The Recommended Retail Price constitutes the most competitive retail price available to Paramount Games Rental. Paramount Games Rental will contact the subscriber to discuss this before debiting the subscribers' credit/debit card. Occasionally games/accessories may be lost in the post. In this situation, Paramount Games Rental may, at their sole discretion, dispatch a replacement.

You agree to provide us with personal details (including your name, email address, postal address and valid payment details), that are true and current, and you agree to update us if at any time your personal details change by sending us an email to [email protected] Please ensure this is done before you move house, as you will be liable for any games posted to the wrong address.


Payment/Billing

As a subscriber to Paramount Games Rental, you agree that we are permitted to charge you a monthly subscription fee and any other charges that you may incur in connection with your use of our service. The subscription fee will be billed on the last day of your free trial and on each monthly renewal thereafter unless and until you cancel, and regardless of how much you use the service. We will automatically charge your debit/credit card each month on or after the calendar day corresponding to the commencement of your membership (usually your free trial's expiry date). All fees and charges are non-refundable.
We will take payment from your account within the first 5 days after you register.  You will then be billed every 28 days after this date. You will be notified by email that Paramount Games Rental.co.uk will be taking payment 7 days then 3 days before the actual billing date.

Your Paramount Games Rental subscription will be automatically renewed on a monthly basis. For your convenience, we will charge the monthly subscription fee to the debit/credit card that you provide to us via Paypal during registration (or to a different payment method if you change your account information subsequently). Your membership will automatically renew for successive monthly subscriptions, without prior notice to you, unless and until you cancel your membership or we terminate it. You must cancel your membership before it renews in order to avoid billing of subscription fees

If your credit card details fail when processing the payment, your account will be suspended immediately and you will be notified via email that payment has failed. If your credit card details fail and you have games in your possession you will be contacted by a member of the Paramount Games Rental staff asking to update your card details immediately and you will be charged your monthly fee and an addition administration fee of £5.00.

In addition, Paramount Games Rental reserve the right to pass on your details to a collection agency for retrieval of the outstanding debt. There will be a £25 minimum handling charge for all such cases.  

Where we are not able to recover the oustanding subscription arrears and/or Video Games, Paramount Games Rental reserve the right to instigate a claim against you through the Small Claims Court. There will be a minimum Claim charge of £30.

If your payment information remains invalid we will pass on your details to our solicitors and legal action will start to obtain the missing games or the equivalent cost and any outstanding membership fees.

You agree not to hold us responsible for banking charges incurred due to payments on your account.


Intellectual Property

You may use any Paramount Games Rental games for your personal use (including family and friends) only at the address shown on your account.  Commercial exploitation or copying of our games is strictly prohibited.


Copyright

All trademarks, logos, images, product and company names referred to on this website are the property of their respective owners.


Lost/ Unreturned / Damaged Games

You agree to allow us to charge your credit/debit card for the recommended retail price of a game in the following situations:

•If you have not returned a game to us within 7 days of setting a request to cancel against your account or cancelling your free trial or paid subscription
•If you have lost a game and reported it to us as lost without proof of postage
•If you have damaged a game whether or not you reported it to us as damaged.


Cancelling the Service by the Subscriber

You may cancel your Paramount Games Rental subscription at any time. Requests to terminate the subscription must be made via the Paramount Games Rental web site or alternatively, if you still have games outstanding on your account, please email your full name, membership no. and 'Cancel Membership' in the subject field of your email to [email protected] and a cancellation request will be logged against your account.

Cancelling your account will stop further games being dispatched to you. The cancellation will only take effect and billing will stop once all your currently rented games have been returned and received by Paramount Games Rental. Please ensure your existing games rentals are returned and received by Paramount Games Rental before your next billing date to prevent your account being billed for another monthly subscription.

Failure to return your existing games rentals within 7 days of a cancellation request being set on your account will also result in your credit/debit card being charged the recommended retail price of all outstanding games on your account. Please note refunds will not be given for cancellations part way through a billing period.


Returning Games for Account Cancellation

When returning games prior to cancelling your account, we require you to obtain a 'Proof of Postage' receipt from the Royal Mail to confirm the games have been returned safely and before your next billing date. A 'Proof of Postage' Receipt can be obtained at any Royal Mail or Post Office counter and is free of charge. This will prevent any further charges being made to your account for non returned games. Any games lost in transit prior to or after cancellation without a 'Proof of Postage' receipt will be deemed as lost by the customer. Paramount Games Rental reserves the right to debit the subscribers' credit/debit card the current Recommended Retail Price of any lost game.


Right to Terminate by Paramount Games Rental

Paramount Games Rental reserves the right, at any time, to cancel the subscription of any subscriber without being obliged to give any reason for so doing, except that if such cancellation takes place during a billing period for a reason other than a breach of these terms and conditions by the subscriber, Paramount Games Rental will refund any pre-paid subscription unutilised at the time of cancellation.

Annual Rental Pass Membership

Term

Your membership runs for a period of 12 months from the date of purchase and will not be automatically renewed after 12 months has ceased.  We will contact you 30 days before the expiry date as stated on your Annual Rental Pass Membership certificate.

Restrictions

The following restrictions and limitations will apply:

  • You are limited to 12 (Twelve) video game titles per annum as defined in your Annual Rental Pass certificate.
  • You are limited to 1 (One) video game title at a time.

Cancellation Rights

You have the right to cancel your Annual Rental Pass Membership within 14 days of purchase and you will receive a full refund providing our property has been returned in condition it was sent to you.  We may terminate your membership giving you 14 days notice of our intention to do so and you will receive a refund subject to a pro-rata deduction for the time that the membership has been in force in the relevant year.


Privacy

Any information submitted by you on the Paramount Games Rental web site is subject to our Privacy Policy. Please review our Privacy Policy to understand our practices. Linked websites are not under the control of Paramount Games Rental and we are not responsible for the conduct of companies linked to our website. Those links are provided for convenience only and may not remain current or be maintained. Links to those websites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other sites unless specifically stated.


Copyright

Copyright in the material on this website is owned by Paramount Games Rental (and/or it's suppliers) unless otherwise indicated. You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited and could result in action being taken against you through the courts.


Trade Marks

All trademarks, logos, images, product and company names referred to in this website are the property of their respective owners and any infringement of the rights in such a property will be protected by enforcement through the courts if necessary.


Changes to these Terms of Use

From time to time, ParamountGames Rental will review and may edit these terms of use in accordance with potential changes to our business structure and as required by law. Paramount Games Rental reserves the right to change its Terms of Use at any time.